By Gabe Telles, Postal Director
Naval Supply Systems Command
The Navy postal team has a number of initiatives underway to improve services and capitalize on new technology.
Working with the director, the NAVSUP postal team met with the Director of Technology & Innovation at the U.S. Postal Service (USPS) and initiated a test of the new USPS “Informed Delivery” program for Navy Fleet Post Office (FPO) customers afloat and ashore. Informed Delivery provides a daily email with images of the letter class mail that’s on the way to your mailbox. If the test is successful, Informed Delivery service may be expanded to all Navy FPO customers.
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Hospital Corpsman 2nd Class Lewis Ikwuagwu, left, sorts mail with Logistics Specialist 2nd Class Logan Kalzkowski during a mail call in the hangar bay of the aircraft carrier USS Theodore Roosevelt (CVN 71). Theodore Roosevelt is deployed to the U.S. 7th Fleet area of operations in support of maritime security operations and theater security cooperation efforts. –photo by Mass Communication Specialist 3rd Class Robyn B. Melvin
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Virtual reality goggles, like the ones picture above, will be used in mixed reality postal training. This training is a new initiative to help Sailors learn in a realistic postal environment.
Another new technology, mixed reality postal training, is being explored to provide a more realistic training environment for Sailors assigned to postal duty. Mixed reality postal training, in development to replace conventional Powerpoint slide training, will provide Sailors a “real life” learning experience using mixed reality scenarios. This training uses virtual reality goggles and actual laser mapped shipboard postal spaces with virtual customers requesting various postal services.
Navy afloat network certification is underway for postage meters and Next Generation (NEXGEN) mail barcode scanners. Currently, postage meters need to be physically removed from Ships each time they return to port, to plug into a commercial Internet Service Provider (ISP) simply to download postage and update meter software. Once afloat network certification is completed, ship post office can connect to ship networks for the period postage replenishment and software updates. NEXGEN mail barcode scanners are also currently undergoing afloat network certification to replace existing mail barcode scanners currently in use.
These innovations will enable the Navy postal team to increase accuracy and efficiency throughout the entire mailing process. The customer remains the number one priority, and these improvements will help ensure they continue to be completely satisfied.