Two Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Logistics Support Representatives (LSRs) were recently recognized by one of their customer ships in a most unprecedented and extraordinary way.
USS Carter Hall
(LSD-50) Commanding Officer Cmdr. Gregory Blyden presented a Civilian Meritorious Service Award to Barbara Robinson and a Navy and Marine Corps Achievement Medal to Logistics Specialist Second Class Michael Bell for logistics support they provided to Carter Hall
leading up to and during an eight-month deployment last year. Robinson and Bell are LSRs assigned to the NAVSUP FLC Norfolk Logistics Support Center (LSC).
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USS Carter Hall (LSD-50) Commanding Officer Cmdr. Gregory Blyden (left) congratulates and thanks Barbara Robinson and LS2 Michael Bell (both from the NAVSUP FLC Norfolk Logistics Support Center) for their assistance in helping Carter Hall before and during an eight-month deployment. He presented a Meritorious Civilian Service Medal to Barbara Robinson, and a Navy and Marine Corps Achievement Medal to LS2 Bell. (Navy Photo by Bill Pointer)
“I was completely surprised and just blown away by this degree of recognition,” said Robinson. “Usually we get a telephone call from a ship or sometimes an email thanking us for helping the ship with an issue, but never at this level. This was really special.”
The LSC provides a permanent waterfront presence that provides value-added logistics support through a network of husbanding agents who expertly integrate support services, move workload off of the afloat units, and provide the afloat supply officer with a shore-based surrogate. LSRs can efficiently track and coordinate any requirements a supply officer may have, from help in obtaining vehicles to delivering mail to the ship. While a ship is in port, LSRs can assist with supply related evolutions such as bearer walkthroughs to ensure the most efficient use of a Sailor’s time.
Blyden thanked the two LSRs for their continuous and tireless support that allowed Carter Hall to remain 100 percent mission-ready during their deployment. “They effectively used the Air Mobility Command assets, small parcel carriers, and surface shippers to manage the routing of 36,000 pounds of cargo valued at $1.5 million to include 275 routine and 25 hazardous material shipments,” said the award citation. “Their vast knowledge in logistical support combined with world-class customer service allowed Carter Hall
to correct 17 major causalities, carry out preservation efforts, and complete more than 400 Preventive Maintenance System checks in preparation for and successfully completing the Afloat Training Group 3M certification.”
Bell has been stationed aboard three ships, so he understands first-hand how important it is for a ship to be able to depend on their LSR. “Having been on the receiving end of the services a good LSR can provide, it motivates me even more to provide the best possible service to our ships,” said Bell.
The outstanding support has meant a lot to Lt. Lupei Chou, SC, USN, supply officer aboard Carter Hall
. “Ever since I reported aboard the ship more than two years ago, Ms. Robinson and Petty Officer Bell have consistently provided outstanding support to the ship throughout the training cycle, workups, while on deployment, and now in the shipyard,” said Chou. “Many times when communications were down on the ship and we were unable to check status or track shipments, all we had to do is call them and they would have the answers for us every time. It helps me out tremendously as the supply officer that we have outstanding support on the shore side, which allows the ship get the material and parts needed to carry out the mission.”
“Our goal is to make sure the ship is always in a state of readiness and have peace of mind that help is a phone call away,” said Robinson. “It is our pleasure to be able to serve those who serve us.”
By Jim Kohler, NAVSUP FLC Norfolk Office of Corporate Communications