FROM NAVSUP FLEET LOGISTICS CENTER BAHRAIN
OFFICE OF CORPORATE COMMUNICATIONS
NAVSUP Fleet Logistics Center (FLC) Bahrain office of corporate communications hosted the first “effective communications” training for military, civilian, and local national personnel at the command, June 11-12.
[caption id="attachment_7469" align="aligncenter" width="525"]
Capt. Michelle Morse congratulates LS2 Katherine Lytton who was promoted to petty officer first class. Not pictured: ABF3 Dexronn Hodge.
The goal of the training was to establish techniques that alleviate communication barriers in the workplace.
The communication course addressed two-way communication processes for scenarios of day-to-day customer interaction.
The training taught practices for expressing challenging subjects to customers, provided active listening exercises, and gave guidance on email etiquette.
“Communication is vital to every mission. Making sure employees are equipped with personal, tactical and strategic communication goals are essential to the command,” said Javani G. Jones, NAVSUP FLC Bahrain, director of corporate communications.
The training focused on how to execute and interpret communications to internal and external customers in distinct perspective missions.
Employees learned ways to improve customer satisfaction through communication, and how to effectively communicate both in-person and via email.
Participants engaged in activities which demonstrated their roles in active listening and established problem solving methods.
“In this area of operations, we communicate with a diverse group of nationalities which can create difficulties in communication. This course helps to ensure that everyone gets a clear understanding of how to properly deliberate communication goals,” said Jones.
Hosting the effective communications training builds the foundation for leadership skills throughout the command.
The NAVSUP FLC Office of Corporate Communications will continue to provide mission essential communications training to the command on a quarterly basis.