Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Yokosuka’s Joint Personal Property Shipping Office (JPPSO) held a Ribbon Cutting Ceremony Apr. 22 in recognition of its added capability in supporting the joint warfighter, as well as physical relocation to Building 1848 aboard Commander, Fleet Activities Yokosuka.
By creating this new capacity, NAVSUP FLC Yokosuka is aligning itself with the Office of the Assistant Secretary of Defense (OSD) initiative to consolidate 151 personal property offices to 17 worldwide, explained Capt. Marty Fields, NAVSUP FLC Yokosuka Commanding Officer. He said that this Department of Defense (DOD) level effort is aimed at reducing administrative and facility costs throughout the services, while continuing to meet all customer requirements.
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(From left to right) John Hornbrook, NAVSUP FLC Yokosuka Regional Services (Code 400) Director; John Hilaman, NAVSUP FLC Yokosuka PPSO Traffic Manager; Capt. Marty Fields, NAVSUP FLC Yokosuka Commanding Officer; Sgt. David Judd, NAVSUP FLC Yokosuka Marine Liaison Detachment noncommissioned officer; Sgt. 1st Class Marilynn Lambert, NAVSUP FLC Yokosuka Navy Food Management Team noncommissioned officer conduct a Ribbon Cutting ceremony this past April in recognition of the added capability of the Joint Personal Property Shipping Office (JPPSO) in supporting the joint warfighter, as well as physical relocation to building 1848 onboard Commander, Fleet Activities Yokosuka.
The OSD has encouraged this regionalization of Personal Property Shipping Office’s (PPSO) with the goal of gaining logistics efficiencies and reducing redundancies, which would improve customer support overall.
By separating the front office functions from the back office functions, you strengthen both the face-to-the-customer and the face-to- the-industry, Fields added.
“Each storefront operation will remain at the individual installations to provide outbound customer counseling and services,” said John Hilaman, NAVSUP FLC Yokosuka PPSO Traffic Manager.
However, it is the JPPSO that will be responsible for all the back office functions related to inbound storage management, shipment management and vendor management, Hilaman said.
“This regionalization is taking place world-wide, here in Japan we have the lead, in Korea it will be the Army,” Hilaman said.
“Basically, within four years time, you will see the men and women of NAVSUP FLC Yokosuka, who do the manning of the JPPSO billets here in Yokosuka, take on that joint responsibility of ensuring not only Navy but Marine Corps, Army and Air Force personnel and their family members are taken care of,” said John Hornbrook, NAVSUP FLC Yokosuka Regional Services (Code 400) Director. “This is a job we know how to do, and a job that we perform quite well on a daily basis, which is why we are excited take on this new challenge.”
Delivering superior customer service is the benchmark, he added.
“It doesn’t matter if you are wearing a blue, green or khaki uniform, or whether you are a civilian or a family member wearing jeans and flip flops, the service you will get here in Japan will be second to none,” Hornbrook emphasized.
By Sky Laron, NAVSUP FLC Yokosuka Director of Corporate Communications