The Navy Exchange Service Command (NEXCOM) mini mart at Norfolk Naval Shipyard is a very busy place.
"All of our customers at the Norfolk Naval Shipyard expect and deserve an efficient, quick and exceptional customer service experience,” said retired Rear Admiral Robert Bianchi, Chief Executive Officer, Navy Exchange Service Command (NEXCOM). “That is exactly what they get each and every day at this newly reopened mini mart.”
Capt. Aristides Iliakis, Base Support Officer, Norfolk Naval Shipyard, appreciates what NEXCOM does for his Sailors. "Norfolk Naval Shipyard and its tenants are very excited about the grand reopening of the Mini-Mart at our installation,” he said. “This renovation effort is a testament to the Navy Exchange's service and dedication to its Shipyard customers by continuing to provide quality products at great prices. It's nice to know, that even during these trying financial times, the NEX is there to ease some of that burden off of our Sailors and their families."
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Ribbon cutting (left to right) Cmdr. Roland de Guzman, Norfolk Naval Shipyard (NNSY) Public Works Officer; Beverly Hudgins, NEXCOM VP District Manager, Tidewater; Brett Haftel, District Operations Manager, Tidewater; Rear Adm.(Ret) Robert Bianchi, CEO NEXCOM; Colette Clayton, Store Manager, NNSY Mini Mart; Nancy Allen, General Manager, NEX Portsmouth; and Capt. Ari Iliakis, NNSY Base Support officer.
“We were able to expand our food offerings to our customers who shop in this mini mart, which was the most important thing,” explained Nancy Allen, NEX Portsmouth general manager. “For our associates, we were able to add a break room and warehouse space. It is amazing how much they were able to do in the same amount of space. The mini mart feels a lot larger.”
By Kristine Sturkie, NEXCOM Public Affairs Specialist