New Official Mail Delivery System Installed at Naval Air Station Jacksonville

By Office of Corporate Communications
NAVSUP Fleet Logistics Center Jacksonville

Collecting mail for your command just got easier at Naval Air Station (NAS) Jacksonville, thanks to the Pitney Bowes mail delivery system, installed by NAVSUP Fleet Logistics Center (FLC) Jacksonville to support official mail delivery and pickup for NAS Jacksonville tenant commands in September.

Members of NAVSUP FLC Jacksonville pose after a demonstration of the newly-installed intelligent mail system.

 

NAVSUP FLC Jacksonville is responsible for post office operations throughout the Southeast region, from Texas to Cuba. When faced with the challenge to upgrade the existing manual delivery system, Michael Heard, director of Postal Operations for NAS Jacksonville, knew the Pitney Bowes system would resolve many of the delivery issues.

The intelligent mail equipment offers a streamlined system for command mail clerks to pick up official mail, as well as advanced custody control measures. Mail orderlies will now be able to scan their mail card at one of two kiosks, which is automatically linked to their command’s mailbox. Once they have registered their card and signed for the delivery, their postal box will automatically open.

“With the old system, we were limited in how we could document the chain of custody, and how many tenant command mail orderlies we could service at one time,” said Heard. “With the new automated system, commands will get email notification when their mail is ready for pick-up, as well as thorough documentation of how the mail was handled from the time it arrived in this facility to when it was signed for and removed from the facility.”

Capt. Matt Ott, commander, NAVSUP FLC Jacksonville, tests the newly-installed intelligent mail system to open an official mail locker during a demonstration at NAS Jacksonville.

 

The software optimizes the mail delivery process at the base while providing a high degree of security for the command’s deliveries. The Pitney Bowes software and delivery system is used widely at commercial establishments, such as banks, colleges and hotels. Most recently, it has been successfully implemented at the naval base in Pearl Harbor.

“We are working diligently to modernize our infrastructure, processes and equipment to bring our warfighters what they need, when they need it,” said Capt. Matt Ott, commander, NAVSUP FLC Jacksonville. “The procurement, installation, testing and operation of this equipment was a team effort with our military and civilian team working hand-in-hand with our industry partners to bring a quality product to our men and women in uniform.”

The new mail delivery system will be fully operational in the coming weeks. In the meantime, command mail orderlies are still able to receive and deliver mail at the NAS Jacksonville Post Office during normal business hours.

Intelligent mail lockers were a NAVSUP headquarters global initiative designed to bring enhanced support to our nation’s warfighters. NAVSUP FLC Jacksonville was the first to install the system for official mail use.

–photos by Carol Williams

Winter 2019